Shipping Policy

Fast & Reliable Shipping Across the USA

At Rocks Power, we are committed to delivering your herbal products quickly and securely. Below is our shipping policy to ensure you have a smooth shopping experience.

Shipping Locations

📍 We currently ship across the USA.

Processing Time

✔ Orders are processed within 3-7 business days (excluding weekends and holidays). ✔ Orders placed before 2:00 PM (EST) will be processed on the same day. ✔ You will receive a confirmation email with tracking details once your order has been shipped.

Order Tracking

✔ Once your order is shipped, you will receive an email with a tracking number. ✔ You can track your package using the link provided in the email.

Lost, Delayed, or Stolen Packages

✔ If your package is lost in transit or delayed, please contact our support team. ✔ Rocks Power is not responsible for stolen packages marked as “delivered” by the courier. Please ensure a secure delivery location.

Shipping Address & Changes

✔ Ensure your shipping address is correct before placing an order. ✔ If you need to change the address, contact us within 12 hours of placing your order.