Last updated: August 29, 2025
Welcome to Martessi. We want to make your shopping experience smooth and reliable. Please review our shipping policy below to understand how and when your orders will arrive.
Order Processing
- Orders are processed within 1–2 business days (excluding weekends and holidays) after payment is confirmed.
- You will receive a confirmation email once your order is placed and another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Free Shipping: Free shipping on all Products
Delivery times are estimates between 7-10 days.
Shipping Locations
- We currently ship to: USA
- If your location is not listed, please contact us at info@martessi.com for assistance.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Damages & Lost Packages
- Martessi is not liable for lost or stolen packages after delivery is confirmed by the carrier.
- If your order arrives damaged, please contact us immediately at info@martessi.com with your order number and photos of the item. We will work with the carrier to resolve the issue.
Questions
If you have any questions about shipping, please contact us:
📧 Email: info@martessi.com
☎️ Phone: +1 (951) 592-7811